Programmes


Our programmes are designed for senior marketing and sales professionals as the starting point for continous revenue improvement. They can range from a "health check" audit and information gathering exercise to an integrated sales effectiveness and revenue improvement programme.

Customer Alignment Audit

Keeping pace with market & competitive change in major accounts is essential to ensuring consistent revenue growth. We run a programme which is designed as a health-check for major accounts. Through independent telephone interviews, we seek to understand your account relationship from the customer's perspective. Covering all touch-points across your organisation, and at multiple levels within the accounts, we can uncover areas which require attention to strengthen existing relationship and assist deeper account penetration

Win/Loss Analysis

The cost of sales effort to win major new accounts often runs into thousands of pounds. Whatever your current success rate, conducting regular win/loss analysis is the key to improving your likelihood of winning the next major opportunity. By utilizing independently collected research data, gathered from interviewing vendor selection teams, we can offer surprisingly simple insights into how to significantly improve success rates.

Customer Focus Workshops

Developing innovative solutions that align with your customer's strategic vision is a proven method of winning substantial major new business. To support this objective we run strategic customer focus workshops. By creating an honest & facilitated environment, our clients and their customers can explore opportunities for both short-term wins and long term success.

Consulting, Coaching and Training Support

We know how to transfer our expertise, knowledge and skills and can support you as required throughout your sales effectiveness and revenue improvement plans.